A consumer customer has the right to withdraw from the contract without giving a reason by submitting a relevant statement within 14 days. To meet this deadline, it is sufficient to send the statement before its expiration.
How to make a return?
Print and fill out the form below and attach the printed receipt/invoice. If you don't have access to a printer, you can write the statement manually, including the order number and email address.
The shipment with the returned item* should be sent to the following address:
st. Torowa 14,
Please attach the previously prepared documents to it. We kindly ask for proper packaging of the shipment..
*Please remember, the item should be in full value, without any mechanical damage, signs of use, or odors.
The refund will be transferred to the bank account used for the purchase.